How can we help you?

Search

What is OKTO.EXPRESS?

  • OKTO.EXPRESS is a fast payment method that allows you to instantly deposit cash into your online merchant account by paying at a nearby store.
  • OKTO.EXPRESS is easy, no need for app downloads or sign up!
  • OKTO.EXPRESS is secure, No need for a credit or debit card!
  • OKTO.EXPRESS is free of charge, no extra fees!

How does OKTO.EXPRESS work?

Using OKTO.EXPRESS is simple and fast:
  1. Select the OKTO.EXPRESS payment method within your online merchant account
  2. Choose the desired amount to deposit.
  3. Accept the T&C’s.
  4. Generate a payment code.
  5. Find the nearest store using our store locator function.
  6. Present the code to the employee of the store you selected for scanning/typing.
  7. Pay the amount due in cash and your account is instantly credited.

Where can I use OKTO.EXPRESS as a deposit method?

OKTO.EXPRESS is available at multiple online merchants.

FAQs

  • OKTO.EXPRESS is a fast payment method that allows you to instantly deposit cash into your online merchant account by paying at a nearby store.
  • OKTO.EXPRESS is easy, no need for app downloads or sign up!
  • OKTO.EXPRESS is secure, No need for a credit or debit card!
  • OKTO.EXPRESS is free of charge, no extra fees!
Using OKTO.EXPRESS is simple and fast:
  1. Select the OKTO.EXPRESS payment method within your online merchant account
  2. Choose the desired amount to deposit.
  3. Accept the T&C’s.
  4. Generate a payment code.
  5. Find the nearest store using our store locator function.
  6. Present the code to the employee of the store you selected for scanning/typing.
  7. Pay the amount due in cash and your account is instantly credited.
You can find your nearest store using the OKTO store locator
If your transaction does not appear to your merchant account, you need to contact the merchant that you generated the payment code or directly OKTO customer support team at support@oktopayments.com.
We’re here for you 7 days a week! If you need any help, just reach out to us at support@oktopayments.com. We’re always ready to assist you! If you have compliance concerns, reach out to compliance@oktopayments.com for assistance with your cash payment.
Yes, OKTO.EXPRESS prioritizes security in every transaction with secure deposits with cash.
OKTO.EXPRESS is available in multiple countries. Check our website for availability in your region and use it for hassle-free cash-to-digital payments.
OKTO.EXPRESS does not charge additional fees for cash-to-digital payment.
No. You cannot cancel a payment. Please note the following: Once the transaction has been successfully executed, it is no longer possible to get the payment amount back. In case you need a refund, you should consult with the online merchant.
After you select OKTO.EXPRESS as the payment method and deposit amount, the online merchant will present the payment code to you.
Please check in our store locator if the store you selected is an authorized OKTO partner branch. In case the employee is not yet aware of OKTO.EXPRESS, please ask them to search for OKTO.EXPRESS under e-money services or eVoucher services in their POS terminal. If still they cannot find it, please report the non-working stores to our customer support team at support@oktopayments.com
If you used as a deposit method OKTO.EXPRESS, you could withdraw with OKTO.WALLET if the ewallet method is available in the online merchant. If not, you can use any withdrawal method available from the online merchant.
Follow us on our website or Instagram and Facebook pages.

Customer Support

Contact customer support by email and we’ll
get back to you as soon as possible.